HER POLICY
CONSULTATIONS
ALL NEW CLIENTS must book a Consultation for I-Tips, Tape-Ins and Microlink Installs.
DEPOSITS
A Deposit is due for all bookings.
Deposits are NON-REFUNDABLE and can be applied to a one time reschedule that CAN NOT exceed past 3 weeks from the original booking date.
TARDINESS
After a 15min grace period there is a $30 fee applied to your services. After 30 mins, your appointment is cancelled and will need to be rescheduled.
RESCHEDULES
No charges will be applied if appointment is canceled at least 72 hours in advance of appointment time.
(This excludes deposits).
CANCELLATIONS AND NO SHOWS
*Your Deposit plus 25% of the remainder balance will be charged for CANCELLATIONS LESS THAN 72hrs Notice.*
*Your Deposit plus 50% for NO SHOWS.*
SHIPPING POLICY
Please allow 2-3 business days for items to ship.
Once shipped please expect order to arrive within 3-5 business days.
RETURNS
ALL ITEMS ARE FINAL SALE.
This includes HAIR, HAIR PRODUCTS AND HAIR ACCESSORIES.